Refund & Cancellation Policy
When refunds apply for digital products, and how to request one.
Last updated: June 20, 2026
We want you to be satisfied with your purchase. Because our products are digital and delivered instantly, this policy explains when refunds and cancellations are possible.
Digital products
Our products are downloadable software and tools delivered electronically. Once a product has been delivered, downloaded or accessed, it cannot be returned in the conventional sense, so refunds are considered on the basis below.
When you can request a refund
- The product was not delivered and we are unable to deliver it.
- The product is materially defective or does not function as described, and we are unable to resolve the issue within a reasonable time.
- You were charged in error or charged more than once for the same order.
When refunds are not available
- You changed your mind after the product was delivered and working as described.
- You did not achieve a particular trading or financial result — outcomes depend on market conditions and your own decisions.
- The issue is caused by a third-party broker, exchange or platform outside our control.
How to request a refund
Email abhi.algoforge@gmail.com within 7 days of purchase with your order ID and a description of the problem. We will review your request, usually respond within a few business days, and work with you to resolve it — including a refund where this policy applies.
How refunds are processed
Approved refunds are issued through Dodo Payments, our Merchant of Record, back to your original payment method. The time for the funds to appear depends on your bank or card provider.
Cancellations
If a product is offered on a recurring or subscription basis, you may cancel future renewals at any time; cancellation stops future charges and does not retroactively refund the current period unless required by law.
Contact
Need help with an order? Email us at abhi.algoforge@gmail.com.